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data protection Privacy Policy (website)
We take your privacy very seriously. Please read this privacy notice carefully as it contains important information about how we collect, store, use and share personal information in connection with your use of our website. It also sets out your rights in relation to your personal information and on how to contact us and supervisory authorities in the event you have a complaint.
Given the nature of our website, we do not expect to collect the personal data of anyone under the age of 18 years old.
Throughout our website we may link to other websites owned and operated by certain trusted third parties. Those third party websites may also gather information about you in accordance with their own separate privacy policies. For privacy information relating to those third party websites, please consult their privacy policies as appropriate.
who we are (the Controller)
K J S Solicitors Limited trading as K J Smith Solicitors collects, uses and is responsible for certain personal information about you. When we do so we are subject to the General Data Protection Regulation (UK GDPR) and we are responsible as ‘controller’ of that personal information for the purposes of those laws.
In time, it is envisaged that the requirements of the GDPR will take the form of a new Data Protection Act however at the time of preparing this Notice the Act has not been given assent.
Please contact our Compliance Team at 33-35 Station Road, Henley-on-Thames, Oxfordshire RG9 1AT / compliance@kjsmith.co.uk, if you have any questions about this privacy notice or the information we hold about you.
personal data we collect
The personal data we collect about you depends on the particular activities carried out through our website. We may collect and use the following personal data about you including but not limited to, and if you choose to give it:
how your personal data is collected
We may collect personal data from you including but not limited to:
how and why we use your persoanl data
Under data protection law, we can only use your personal data if we have a proper reason, for example:
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What we use your personal data for |
Our reasons |
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Providing services to you |
To perform our contract with you or to take steps at your request before entering into a contract |
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Preventing and detecting fraud against you or us |
For our legitimate interest, ie to minimise fraud that could be damaging for you and/or us |
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Conducting checks to identify our customers and verify their identity Screening for financial and other sanctions or embargoes Other activities necessary to comply with professional, legal and regulatory obligations that apply to our business, |
Depending on the circumstances: —to comply with our legal and regulatory obligations —for our legitimate interests |
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Retaining and evaluating information on your recent visits to our website and how you move around different sections of our website for analytics purposes to understand how people use our website that we can make it more intuitive or to check our website is working as intended. |
Depending on the circumstances: -your consent as gathered via our Cookies Policy -where we are not required to obtain your consent and do not do so, for our legitimate interests i.e. to be as efficient as we can so we can deliver the best service to you. |
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Gathering and providing information required by or relating to audits, enquiries or investigations by regulatory bodies |
To comply with our legal and regulatory obligations |
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Operational reasons, such as improving efficiency, training and quality control |
For our legitimate interests, ie to be as efficient as we can so we can deliver the best service to you at the best price |
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Ensuring the confidentiality of commercially sensitive information |
Depending on the circumstances: —to comply with our legal and regulatory obligations |
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Statistical analysis to help us manage our business |
For our legitimate interests, ie to be as efficient as we can so we can deliver the best service to you at the best price |
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Preventing unauthorised access and modifications to systems |
Depending on the circumstances: —for our legitimate interests, ie to prevent and detect criminal activity that could be damaging for you and/or us; —to comply with our legal and regulatory obligations |
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Protecting the security of systems and data used to provide the services |
To comply with our legal and regulatory obligations We may also use your personal data to ensure the security of systems and data to a standard that goes beyond our legal obligations, and in those cases our reasons are for our legitimate interests, ie to protect systems and data and to prevent and detect criminal activity that could be damaging for you and/or us |
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Updating and enhancing customer records |
Depending on the circumstances: —to perform our contract with you or to take steps at your request before entering into a contract; —to comply with our legal and regulatory obligations; —for our legitimate interests, eg making sure that we can keep in touch with our customers about existing orders and new products |
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Statutory returns |
To comply with our legal and regulatory obligations |
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Marketing our services to: —existing and former customers;
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For our legitimate interests, ie to promote our business to existing and former customers |
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External audits and quality checks, eg for Investors in People accreditation and the audit of our accounts |
Depending on the circumstances: —for our legitimate interests, ie to maintain our accreditations so we can demonstrate we operate at the highest standards; —to comply with our legal and regulatory obligations |
sharing your personal information
We will not sell or pass on your personal data to third parties where this might or where the intention is for this information to be used for marketing initiatives.
We will not transfer your information outside of the European Economic Area (EEA) without consulting with you first.
We may share personal information with law enforcement or other authorities if required by applicable law.
how long do we keep your personal information
We will not keep your personal data for longer than we need it for the purpose for which it is used. Different retention periods apply for different types of personal data.
Your rights:
You have a number of important rights which may be exercised free of charge. In summary, those include rights to:
For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO): https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/
Exercising your rights
If you would like to exercise any of those rights, please email or write to our Compliance Team at 33-35 Station Road, Henley-on-Thames, Oxfordshire RG9 1AT / compliance@kjsmith.co.uk. In doing so, please:
keeping your personal information secure
We have appropriate security measures and working practices in place to prevent personal information from being accidentally lost, used or accessed in an unauthorised way. We limit access to your personal information to those who have a legitimate need to know it.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
how to complain about use of your data
We hope that our Compliance Team can resolve any query or concern you raise about our use of your information. Failing that, you may lodge a complaint the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone: 0303 123 1113.
If you have a complaint about how we have provided our legal services, please ask us about our Complaints Policy.
Select your location / postcode below:
All our offices are easily accessible by road, rail or bus and we are open Monday to Friday from 9:00am to 5:30pm.
Not sure which office is closest to you? Try our Office Finder.
If you would like to visit our team of family solicitors, we have offices in Henley-on-Thames (Head Office) Reading, Basingstoke, Guildford, Beaconsfield, Ascot, Oxford, Newbury & Winchester, St Albans, and Southampton. We serve a wide range of other areas including Abingdon, Bracknell, Gerrards Cross, Maidenhead, Marlow, Reading (central), Slough, High Wycombe and Wokingham.
Why not contact our team of divorce solicitors for a free initial consultation today? We offer a free initial consultation that can take place in any one of our offices or over the telephone.
We are proud to have represented many excellent clients. Below are some comments our clients have made about us.
We are always looking for exceptional people to join our team.
Whether you are considering a move now or at some point in the future, we would love to hear from you and learn more about your career goals and motivations.
At K J Smith we pride ourselves on our commitment to offering support, guidance and career development across all roles. You will receive a competitive salary along with a comprehensive range of benefits.
Partner at our Ascot office
"I joined K J Smith with an open mind and with the expectation of developing and adding diversity and challenge to my career, having spent 23 years in a comfortable position with a traditional high street practice.
I can honestly say that K J Smith have exceeded my expectations. Since joining, I have felt supported and encouraged by the firm’s continued commitment to growth and improvement. The company allow staff at all levels to have a voice and recognise the importance of investment in their employees at every level."
