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Senior Receptionist
Nicola leads a team of five receptionist in our Woodley office. She’s likely to be one of the first people you speak to when you make an enquiry with us.
Nicola has a wealth of experience in speaking to people who are feeling unsure about talking to a solicitor for the first time. She’ll listen to the reasons you’re calling and book you in for a consultation with a solicitor who can help. She’s understanding and approachable and will settle any nerves you may feel about taking this first step.
As our lead receptionist, Nicola has a dual role. She answers the phones to clients and makes sure they meet a lawyer in the area of law they need. But she also has an eye for improving the way we do things. Nicola is particularly organised and systematic, and is very proactive at finding more efficient ways to serve our clients.
From managing team calendar entries, to arranging consultations and fielding calls, Nicola spots ways to streamline our systems and make the experience for clients as straightforward as possible.
Get to know Nicola
Q: Outside of work, what are your hobbies and interests?
A: I enjoy swimming, walking, and gardening to stay active. I also enjoy decorating around the house, and relaxing with Netflix. I love live music events, the theatre, and going travelling when I can.
Q: What’s the most interesting item on your desk right now?
A: My antique Cisco phone.
Q: What’s something random about you that your colleagues wouldn’t know?
A: I have served the Queen and Prince Philip Earl Grey tea. She was dressed in lemon. I know the 'Stig' (from Top Gear), as I was at school with his dad.
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All our offices are easily accessible by road, rail or bus and we are open Monday to Friday from 9:00am to 5:30pm.
Not sure which office is closest to you? Try our Office Finder.
If you would like to visit our team of family solicitors, we have offices in Henley-on-Thames (Head Office) Reading, Basingstoke, Guildford, Beaconsfield, Ascot, Oxford, Newbury & Winchester, St Albans, and Southampton. We serve a wide range of other areas including Abingdon, Bracknell, Gerrards Cross, Maidenhead, Marlow, Reading (central), Slough, High Wycombe and Wokingham.
Why not contact our team of divorce solicitors for a free initial consultation today? We offer a free initial consultation that can take place in any one of our offices or over the telephone.
We are proud to have represented many excellent clients. Below are some comments our clients have made about us.
We are always looking for exceptional people to join our team.
Whether you are considering a move now or at some point in the future, we would love to hear from you and learn more about your career goals and motivations.
At K J Smith we pride ourselves on our commitment to offering support, guidance and career development across all roles. You will receive a competitive salary along with a comprehensive range of benefits.
Partner at our Ascot office
"I joined K J Smith with an open mind and with the expectation of developing and adding diversity and challenge to my career, having spent 23 years in a comfortable position with a traditional high street practice.
I can honestly say that K J Smith have exceeded my expectations. Since joining, I have felt supported and encouraged by the firm’s continued commitment to growth and improvement. The company allow staff at all levels to have a voice and recognise the importance of investment in their employees at every level."
